1. Go to 'My Computer' or 'Windows Explorer'.
2. Type 'ftp://digital.iisg.nl' in the address bar.
3. Enter the username and password sent in the 'order complete' email.
Please note that username and password are case sensitive.
4. Once you have successfully logged in a window containing the files you ordered will pop up.
5. Drag and drop the files to a folder on your computer.